Small items will go Royal Mail.

Lampshades and Framed prints will go by courier so do make sure that you have given an address where somebody will be in to receive it.  If you are out then a card will be put through your door and you can reschedule delivery.

Please note that the international may incur import costs. The customer is responsible for any customs charges, fees or taxes. 

If you are not entirely happy you can return the item as long as it has not been used or damaged. You have 14 days from the time your item was posted out to you for an exchange or refund. The refund or exchange will be processed when the item has reached us. We do not offer refunds on returns postage costs and cannot be held responsible for any lost or damaged items that have been damaged whilst being returned to us.  

Bespoke orders are not returnable or refundable unless damaged in transit.

If your order arrives damaged please email us ASAP with a photo as proof so that we and you are insured and can contact the delivery company about the problem. Once this has been done we will send out a replacement.